Molte le novità in ambito aftermarket: la nuova gamma FullPACK DMF (volani doppia massa), i nuovi tergicristalli Hydro Connect e i sensori parcheggio. A questo si aggiungono nuovi servizi e supporti
This new aftermarket promise is supported by the five strong pillars of the aftermarket specialist: Product Care, this year again we bring many innovative products to improve the driver experience as you can discover below. Technical Care, with services to support both workshops and drivers. Marketing Care, with category management, loyalty programs and promotional scheme to boost sell out. Customer Care, with a team of specialists in all territories to handle in real time order management and queries. Logistics Care, delivering high service level thanks to the proximity of our 30 warehouses. This year Valeo Service introduces a new 6th pillar: the Digital Care to improve customer experience, and will present at Automechanika the new application “MyValeoParts”.
O.E. innovations
At Automechanika the brand proves its strong O.E. legitimacy and leadership by winning the Automechanika Innovation Awards in the category OE product and services for the Valeo SCALA®, the World’s first automotive grade laser scanner for Active Safety and Automated Driving. In the same category, Valeo displays the Electric supercharger – Top five finalists of the Automechanika Innovation Awards and winner of the Pace Award 2016.
Aftermarket innovations
As Wiper Systems specialist, Valeo innovates for the aftermarket with the highly expected new Hydro Connect wiper range. Innovative and smart – with the plug and drive easy fitting system – the range features only 47 part numbers for a 96% European car park coverage but most importantly is inclusive of the rear multiconnection which is new on the market.
The brand new FullPACK DMF® offer, rich of 60 references, simplifies range management by offering an “All-in-one-box” solution including either CSC or mechanical bearings. No more mismatch between components! This new DMF offer completes the range of DMF solutions exhibited on the booth with the 3 technologies available – Curved blade, Inner Damper and Long Travel Damper.
Valeo, the O.E. worldwide leader of the ultrasonic sensor technology launches in aftermarket a standardized 15 part numbers range. This plug and play offer comprises 3 different paintable fitting ring colors and the sensor packed in the same box.
Bus innovations from Spheros
A new Air Conditioning lineup dedicated for buses and coaches under the Spheros brand now part of the Valeo Group features 2 new products: The Citysphere – Compact air conditioner product for the city bus – Original Equipment or retrofit – and the Thermo E 200/320 Bus heater product: State-of-the-art system with a sound heritage.
Technical Services innovations
Regarding services, Valeo speeds up the deployment of the Tech’Care program which is entirely dedicated to the workshops. Technical support, Technical promotion, assistance with the Valeo Service Connected Hotline and workshops tools will be demonstrated on the Agora – stand AG.0 A.60 – on the Valeo Trailer currently on technical tour around Europe. This is the perfect complementary area to experience the full Valeo Service Technical expertise.
Digital Care
“MyValeoParts”: The new part finder by Valeo features links with social networks and permanent news feed. This App is part of a comprehensive digital program for professionals and users.
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